The short answer: open Google Maps, tap your profile picture → Your contributions → Reviews, find the review, tap the three-dot menu, and choose Delete review (or Edit review to change the text or star rating instead). Only the Google account that wrote a review can delete it — no business, service, or third party can do it for you.
On your phone (Google Maps app)
- Open the Google Maps app and make sure you're signed in to the account you reviewed with.
- Tap your profile picture (top right) → Your contributions.
- Open the Reviews tab and find the review.
- Tap the ⋮ three-dot menu next to it → Delete review (or Edit review).
On desktop
- Go to Google Maps in your browser, signed in to the right account.
- Click the ☰ menu → Your contributions → Reviews.
- Find the review, click the ⋮ menu → Delete review.
Can't find it? You almost certainly reviewed from a different Google account. Check every account you're signed into — there is no way to delete a review from an account you can't access.
Delete or edit? Consider editing first
If the business made things right after your review, an edited review that says so is more useful to other customers than a deleted one — and business owners genuinely notice. Editing keeps your original date and updates the stars immediately.
What happens after you delete
- The review usually disappears from the business's profile within a few minutes, though it can take up to a couple of days to vanish everywhere.
- The business's rating recalculates without your stars. On a small business, one review moves the number more than you'd think — a single star rating can shift a 25-review business by a whole displayed tenth (that arithmetic is what our review score calculator computes).
- Deletion is permanent. There's no undo — you'd have to write a fresh review.
Can a business delete my review?
No. Businesses can only report a review to Google, and Google removes it only if it violates a content policy (spam, fake, off-topic, harassment). An honest review of a real experience — positive or negative — stays unless you delete it. If a business is pressuring you to delete a truthful review, that pressure itself violates Google's rules.
Business owner instead of reviewer?
If you're on the other side of this — a review on your business you believe breaks the rules — the process is different: see how to remove Google reviews for the report-and-appeal walkthrough, and the fake-review guide if you're being review-bombed.